Privacy Policy

Last Updated: March 25, 2025

1. Information We Collect

We collect the following personal information when you engage with our Services:

  • Personal Identification Data – Name, email, phone number

  • Historical & Family Data – Interview responses, family stories, and legacy materials

  • Technical Data – IP address, cookies, and browsing data for analytics

2. How We Use Your Data

We use your information to:

  • Provide, customize, and improve our Services

  • Maintain security and compliance with legal obligations

  • Conduct research and educational initiatives

3. Sharing & Third-Party Services

  • We do not sell or rent personal information.

  • We use secure third-party services (e.g., transcription software, cloud storage) to process data, which are contractually bound to protect your information.

  • If we are required by law to disclose your information (e.g., court order), we will notify you unless prohibited.

4. Cookies & Tracking

  • Our website uses cookies for functional, analytical, and marketing purposes.

  • You can adjust cookie settings in your browser at any time.

5. Your Rights & Control Over Your Data

Depending on your location, you have rights under GDPR, CCPA, or similar laws, including:

  • The right to request access to your stored data

  • The right to request corrections or deletions

  • The right to withdraw consent for certain uses

To exercise your rights, contact us at hello@dandelyonsstudios.com.

6. Data Retention & Deletion Requests

  • Audio/video recordings and transcripts are retained for five (5) years unless a deletion request is made.

  • Clients may request a downloadable version of their interviews before deletion.

7. Security Measures

  • We implement industry-standard encryption and security protocols to protect client data.

  • However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Contact & Complaints

For privacy concerns or requests, contact:
📧 hello@dandelyonsstudios.com